Nice building and clean room in a very quiet and walkable area. Great rooftop pool as well and the staff were very friendly and helpful. But when we arrived the AC in our room was broken, and it took them way too much time to figure out a solution. I had to go down to their desk twice just to check on what’s going on.
In addition, the units are not stocked well for someone who wants to cook so be aware of that. My room also didn’t come with a roll of toilet paper which seems insane, it’s the most basic thing a room should have.
Overall great building and area but the host company is not that responsive and very slow to figure out solutions if you have any issues. We’ve had better experiences with Airbnb in Panama going with private hosts instead of a corporate company like this one.